Privacy Policy

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

Make a booking for tours or car rental services
Create an account on our website
Subscribe to our newsletter
Contact us through our contact forms
Participate in surveys or promotions

Types of Personal Data

Name and contact information (email, phone number, address)
Payment information (credit card details, M-Pesa information)
Travel preferences and special requirements
Passport and identification details (for international tours)
Emergency contact information

Automatically Collected Information

When you visit our website, we automatically collect certain information including:

IP address and browser information
Device information and operating system
Pages visited and time spent on our website
Referring website and search terms used
Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for the following purposes:

Process and manage your bookings and reservations
Provide customer support and respond to inquiries
Send booking confirmations and travel information
Process payments and prevent fraudulent transactions
Improve our services and website functionality
Send marketing communications (with your consent)
Comply with legal obligations and regulations
Ensure safety and security of our services

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers: With trusted third-party service providers who assist us in operating our business
Payment Processors: With secure payment processors to handle transactions
Legal Requirements: When required by law or to protect our rights and safety
Business Transfers: In connection with a merger, acquisition, or sale of assets
Emergency Situations: To protect the safety of our customers or staff

Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

SSL encryption for all data transmission
Secure servers with restricted access
Regular security audits and updates
Staff training on data protection practices
Secure payment processing systems

Your Rights

You have the following rights regarding your personal information:

Access: Request access to your personal data
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal data
Portability: Request transfer of your data
Objection: Object to processing of your data
Withdrawal: Withdraw consent for marketing communications

To exercise these rights, please contact us at privacy@bodonexpedition.com

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience. For detailed information about our cookie usage, please refer to our Cookie Policy.

International Transfers

Your information may be transferred to and processed in countries other than Kenya. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Bodon Expedition Kenya

P.O Box 26872, G.P.O Nairobi, Kenya

Email: privacy@bodonexpedition.com

Phone: +254-758270982